Frequently Asked Questions

You can refer by using the contact form on the website or call/text 07488 312 784 or e-mail julie@wishawcounsellingservice.co.uk

I will get back to you as soon as I am free.

Yes. As I have various appointments every day I cannot offer walk in appointments but I can usually offer appointments within a 24-72 hours.

This is up to yourself. It is recommended at the start you attend weekly. As therapy progresses and you start to feel better you may wish to reduce the frequency to fortnightly or monthly before ending.

I understand though that you may not have the space in your diary to attend weekly so I leave this choice up to you.

No. You attend for as long as you feel you want to.

No. We book in at the end of each session. If you need a specific time slot due to shifts we can reserve these a few weeks in advance if you wish but I usually have a wide range of appointments.

No. Payment is taken at the end of each session.

If they sessions are just for you, no.

I understand you may feel that it would be supportive for you but others in the room may unwittingly bring up issues you are not ready to talk about and therefore cause you anxiety.

You may feel censored and not able to open up fully to myself if someone else is there.

They may bring issues into the room that you do not want to talk about and influence what you discuss. I want to understand what is going on for you from your point of view, not someone else’s.

Having someone else input into the session could hinder how you proceed in therapy.

Also, I do not have a waiting area so they would not be able to wait outside the room.

No. If you know you can't attend in advance please let me know as soon as possible, we can then book you in for your next appointment. The cancellation policy is a minimum of 24 hours notice or the full fee is chargeable. This will not affect future sessions going forward.

This is not an issue as this time slot is booked for you. If you are late due to extenuating circumstances I will try to give you your full 50 minute appointment but this may not always be possible as someone could be booked into the next slot.

I will not approach you first or start a conversation but you can approach me if you want.

I understand that you may be with someone else and not want to explain how you know me, or you may just not want to talk to me due to the nature of what we work on. I fully understand this and will not be offended.

No. I am self-employed and work alone. I do not pass files onto the NHS.